Refund & Billing Policy

Last updated: September 11, 2026  ·  Effective date: September 11, 2026  ·  Version 1.0

This version supersedes all prior versions.

This Refund & Billing Policy applies to all subscriptions and credits purchased on Adfinery and forms part of our Terms of Service.

1. Digital goods & credits

Credits and subscriptions are digital services delivered immediately. Credits are consumed as soon as you generate content and have no cash value. Purchases are non-refundable, and used credits cannot be refunded, except where refunds are required by law.

2. Auto-renewal

Plans renew automatically at the then-current price for the same interval until you cancel. We send a receipt after each charge and give notice before any price increase applies to a renewal.

3. How to cancel

You can cancel anytime from your account settings. Cancellation stops future charges but does not refund the current billing period, and you keep access until it ends. Unused credits are forfeited at the end of the period.

4. EU/UK consumers — 14-day withdrawal

If you are a consumer in the EU or UK you normally have 14 days to withdraw from a purchase of digital services. By starting to use the Service during that period you expressly request immediate performance and acknowledge that you lose the right of withdrawal once performance has begun; you confirm this at checkout.

5. Billing errors & disputes

If you believe you were charged in error, contact billing@adfinery.com within 30 days and we will investigate. Any discretionary refund we grant is returned to your original payment method. Please contact us before filing a chargeback so we can help.

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This document is provided for transparency and general information and is not legal advice. Because Adfinery processes payments, personal images, and data of users in the EU and California, we recommend you review it with a qualified attorney before relying on it.